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Our Goal

While customer satisfaction is one of the main aspects of our company, our commitment at Expert Tub & Tile Refinishing extends beyond customer satisfaction. With our experienced technicians we are committed to do everything right the first time and do our best to continuously improve our services. Improving our process efficiency and effectiveness is a primary importance to us as a company and as a team. 

Our Product Of Choice

Throughout our years in business we have experimented with multiple products in the refinishing industry. Many products have failed within a few months, if not a year or two. Refinishing is expected to last 5-10+ years, depending on how you maintain it. After experimenting with most of the products, we came to the conclusion that the product of choice would be a non-toxic EP-Acrylic system manufactured by Integrity Coatings. 

 

EP-Acrylic is known to be the most durable product in the market today, distributed to over 250 Refinishing companies worldwide it has proven to us to be the most superior and long lasting finish. We have been in a relationship with the manufacturer for over 10 years and continue to find their products the best for our company. EP-Acrylic delivers exceptional long lasting results which is important for our customers & our company to grow. 

Our Refinishing Process To Achieving The Perfect Refinished Surface

#1. Silicone cannot be sprayed. It is necessary to have this removed to achieve a proper finish.

#2. The surface will be throughly examined for any damages and repairs. Any small chips will be repaired & body filled at no extra charge. Any major repairs will be addressed to the client & applicable charges may apply.

#3. The surface will be treated with an acid etch, (please note we will need running water in the bathtub area) this chemical de-glosses and cleans the original surface which will allow our product to properly bond together. This step is very important as this will be one of the main factors to its durability.

#4. After the chemical has been properly washed down a step 2 neutralizer will be applied. This process eliminates any etch that may have been not been properly washed down.

#5. The surface is now ready to be wiped down clean and dry. The complete bathroom will now be papered and protected from any overspray or paint. 

#6. The surface and area will now be inspected to insure the proper preparations have been completed. Using a tack cloth the surface gets wiped down to remove any dust particles.

#7. The technician will now hook up the exhaust system which will remove the overspray and paint odour out to the nearest window while the surface is getting sprayed.

#8. The surface is now ready to be primed. The primer should sit for 5-10 minutes to dry, then a topcoat will be applied. The amount of coats will not matter as long as the required amount of product is applied to the surface.

#9. The refinishing is now complete. The surface will need 12 hours to cure before being put back to use. The customer will be responsible for removing a few pieces of paper around the bathtub and reinstalling the overflow which only takes a few seconds.

#10. Once the job is completed to customer satisfaction please make your payment to the technician. Your method of payments will be cash, credit or debit. Thank you!

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